Internet packs can be activated through MyGP, USSD, MFS, IVR, Customer Service, GP website and any other Grameenphone Authorized Retail & Digital Channels
Auto-renew option of any internet pack is turned OFF by default (except BS prepaid and post- paid customers). However, customer can turn ON Auto Renewal feature after or during package activation.
To turn ON/OFF auto renew option after package activation, visit MyGP or dial *121*3#.
To check internet balance, please dial *121*1*4#.
After expiration (Volume or Validity) of every internet pack maximum PayGo charge will be 6.6625 Taka (inclusive VAT, SD & SC)
Unused data Volume will be carried forward if the customer purchases the same pack within the active validity period or in case of successful auto renewal. Maximum 50GB internet volume can be carried forward.
To Cancel your Internet Package, dial *121*3041#.
Using Multiple applications at the same time when volume is low, it may result in extra usage fee, so please close applications before moving on to others
To enjoy higher internet speed, customers need to use a 4G/5G enabled phone & 4G SIM.
Average likely speed will depend on multiple factors such as handset, website visited, distance from BTS, time of the day, etc.
During Internet pack or offer purchase, for 'Payment through bKash or cards', purchase limit for prepaid customer is between 20 taka - 1000 taka and for postpaid customer 20 taka - 50000 taka.
During pack purchase, for 'Payment through bKash or cards' any prior subscription free or emergency balance usage will be deducted from the amount recharged for pack or offer purchase. In that case internet pack or Offer that you have selected may not be activated.